Privacy Policy

Mobilis values you and therefore prioritizes the security of personal data in order to safeguard the privacy of the individual and guarantee the protection of personal information.

Our mission, together with our partners and clients, is to meet all the requirements of the General Data Protection Law(Law No. 13,709/2018) by adopting the best information security practices available on the market.

We are committed to providing you with our Privacy Policy to clarify what we collect, how it is collected, how it is processed, how it is stored, whether it is shared with third parties, and other essential information regarding your personal data.

Mobilis cares about you, about compliance with traffic laws and rules, and about the full exercise of citizens’ right to come and go. It guarantees the integrity of the information collected through the monitoring and other services it offers on public roads and highways.

If you visit our website and register to receive our newsletter, use our whistleblowing channel, send us your CV or download content that we make available free of charge – we certainly process your personal data.

It is therefore important that you read this document carefully.

For a better understanding of the subject we will deal with in this Policy, we will adopt some important CONCEPTS:

1. Personal Data: Any information that identifies an individual, either directly or together with other data. For example, registration data (name, address, CPF, ID, e-mail and others).
2. Sensitive Personal Data: On racial or ethnic origin, religious conviction, political opinion, membership of a trade union or religious, philosophical or political organization, data relating to health or sex life, genetic or biometric data.
3. Anonymized data: data relating to a data subject who cannot be identified, taking into account the use of reasonable technical means available at the time of processing.
4. Data Subject/User: natural person to whom the personal data being processed refers. In this case, the individual who shares their personal data when browsing the site, filling in registration forms, requesting newsletters or other content.
5. Controller: The natural or legal person who holds the personal data and makes decisions about how to process it.
6. Operator: Natural or legal person who processes personal data on behalf of and/or at the direction of the Controller.
7. Data Protection Officer (DPO): an individual appointed by the Controller to be the channel of communication between the company and the Data Subject, and with the National Data Protection Authority on the subject of personal data, among other functions related to privacy and data protection.
8. Cookies: These are small pieces of data stored in your browser when you visit our website, generally used to track the settings selected by users and their browsing activities. But also information from forms, in order to make browsing and filling in data faster and more efficient. Without cookies, web pages would be less practical and interactive for users. The use of this device means that when we return to the site there is no need to indicate your preferences again. For more information on the use of cookies, click here to see our cookie policy.

COLLECTION OF PERSONAL DATA

We respect the principles of necessity, purpose and transparency dictated by the General Data Protection Act (Law no. ), so we use the minimum amount of data to efficiently achieve the purposes defined for each product offered in which we process personal data. We collect personal data from our website: www.mobilis.com.br and social networks.

ATTENTION: You will accept our Privacy Policy when browsing our website and registering personal data on our forms, making contact requests, using the complaints channel, sending CVs or receiving information or content made available, even if free of charge. However, we guarantee that the processing of your personal data will be restricted to the purpose of the service purchased, as detailed in this Policy.

It is therefore very important that you read this document carefully.

If you do not agree to provide personal data to purchase the service/content or do not agree with our Privacy Policy, unfortunately we will not be able to process your personal data and thus provide the desired service.

If you have any questions, please contact us to clarify them and make your experience with Mobilis safer and more transparent.

COLLECTION AND USE OF PERSONAL DATA

We collect your personal data to improve and efficiently deliver our services.

Find out about the sources of collection and their respective purposes:

> Website and Social Networks Mobilis

We collect personal data when you spontaneously fill in registration forms on our website or social networks.

It is used to present our services or products, to facilitate communication between us or even to offer job opportunities in our team.

We will also collect your browsing data to use the Google Analytics software.

To clarify analytics techniques, we can say that they are the applied use of data, analysis and systematic reasoning to follow an efficient decision-making process. However, to use this tool we will use techniques to make the data unintelligible, i.e. not identify the user, or create results in the statistical model prioritizing the anonymization of the data accessed.

If you don’t want to be tracked by Google Analytics, go to this link: https://tools.google.com/dlpage/gaoptout?hl=pt-BR and adjust the settings indicated there.

We may also use some data when we collect certain types of cookies. Click here to see our Cookie Policy.

> Leads:

When you decide to purchase content made available by Mobilis, we will collect your browsing data and your registration data, either through forms you fill in or through your express acceptance to be included on an e-mail list.

The data is used to provide the content you want, to inform you of news about services/products, to use standard statistics for behavioral analysis or to create new products.

All to improve the performance of our services, using responsible marketing techniques that will ultimately generate greater and more efficient interaction with you, the user.

> Newsletter:

On our website we offer news that may be of interest to you, so when you spontaneously fill in the form to receive our Newletters, we will collect your personal data only so that you can receive this content.

It’s important to note that you can unsubscribe at any time by sending us a simple request at the bottom of the newsletter.

> Work with us:

CVs sent directly to Mobilis via the website or e-mail by candidates or delivered to third-party recruitment companies, such as Solides(https://jobs.solides.com/politica-privacidade) Indeed (www.indeed.com.br), CuritibaTI (www.curitibati.com.br), are dealt with exclusively in the job vacancy selection process offered by Mobilis and stored by Mobilis for possible future contact to hire new talent.

It is important to note that recruitment companies may retain your data for a talent pool. For further clarification on how your personal data is processed, please contact them directly through the channels they provide:

Solides (https://jobs.solides.com/politica-privacidade)
Indeed (www.indeed.com.br)
CuritibaTI (www.curitibati.com.br)

The retention of data by these companies is their sole responsibility.

Data on contracted employees is collected at the time of hiring, during actual employment and on termination of employment, and there is transparency between Mobilis and its employees as to how it is processed for each purpose during all the situations required for the faithful fulfillment of the employment contract.

Data on former employees is only kept on Mobilis after termination of employment in order to comply with legally required obligations or to exercise regular rights.

> Complaints channel:

You can report any suspicious, illegal or irregular behavior on the Mobilis reporting channel.

You can report anonymously or with your name on – the choice is yours.

The information will then be investigated internally, always in compliance with the Mobilis Code of Conduct.

At the end of the internal investigation procedure, if any illegality/irregularity is found, Mobilis will take all necessary measures to resolve the issue.

> Clients and Partners of Mobilis:

Mobilis works on the development and application of traffic safety technology.

When Mobilis is contracted, it assumes the role of Operator and, as such, has access to personal data shared by the Contractor/Controller.

Please note that Mobilis does not decide or control the information collected directly by its Clients/Contractors, as they are solely responsible for the processing of their personal data, in accordance with the General Data Protection Act.

However, Mobilis, aware of its responsibility for the security of your personal data, as an Operator, adopts the best information security practices, we follow all the requirements of our Clients, prioritizing compliance with all the rules and laws that address the privacy and protection of individual data, and we are even ISO 27001:2013 certified.

When it contracts services through direct partnerships in order to better carry out its activities, it prioritizes formal contracting and defines all the rules for observing the privacy and data protection of the individual.

SHARING INFORMATION

> Internal Sectors Mobilis

The personal data used by Mobilis may be shared between our internal departments, but access is restricted to employees who are involved in the respective activity, in compliance with the requirements defined by ISO 27001:2013 and the General Data Protection Act (Law no. ).

As Mobilis is committed to the security and confidentiality of your information, the sharing of your personal data with partners/third parties will only occur when necessary to enable the services provided, following all the parameters set out in this Privacy Policy and in the Laws on privacy and data protection.

> Third-party suppliers

For the viability of Mobilis’s core activities, we may share your personal data with third-party service providers, such as accounting firms, external legal firms, external auditing consultancies, government agencies for compliance with legal obligations and others, all of which adhere to the legal processing hypotheses provided for in the General Data Protection Law (Law no. ) and sector-specific legislation.

> For other purposes

Data may be transferred to third parties in order to comply with legal obligations and/or judicial or administrative orders, as well as to comply with orders from the National Data Protection Authority (ANPD) or other competent control authority. Also, where appropriate, to respond to requests from public or governmental authorities, provided that the request is legally justified.

If we need to share information for other purposes, we will send you a notification requesting your prior express consent, if applicable. If you object, we will not process your data.

STORAGE OF PERSONAL DATA

Personal data will be stored in a secure environment, observing the state of the art available on the market and accessed by previously authorized persons, in accordance with the internal procedures of Mobilis to ISO 27001:2013.

Our database is entrusted to Amazon Web Services (AWS), restricted to the city of São Paulo. If you have any questions, go to this link: (include the SP storage link – it can be general from the amazon site – which is from your plan) We also have data storage in Microsoft’s cloud system.

TREATMENT PERIOD

Personal data will be stored and processed for the time strictly necessary for each of the purposes described in this Policy, in our Disposal Policy or in accordance with applicable legal deadlines.

In the event of pending litigation, data may be kept for up to two (2) years after the decision has become final, in accordance with Article 975 of the Code of Civil Procedure.

RESPONSIBILITIES OF THE DATA SUBJECT

Our communication must be transparent, so you – the data subject – are responsible for the veracity of the data provided on the website when registering to purchase products or to receive content and promotions, and you must update it when necessary.

Here are some SAFETY tips you can adopt:

1) The use of computers:

Protect your information from unauthorized access to your computer, account or password. When you have finished browsing our website, click on “log out”, especially when using a shared computer.

Only use original programs and systems and always keep them up to date, especially with regard to security patches for your device’s operating system, as well as antivirus and anti-malware programs, which are essential for digital security.

Keep your antivirus always up to date and with the permanent option to scam or review your personal computer.

2) Electronic messages:

Always check the content of any email you receive before clicking on links to web addresses. Be wary of emails that contain a suspicious header and/or sender field or strange content, messages that contain errors in Portuguese or even faulty photographs and logos.

More and more hackers are using very sophisticated technologies to impersonate a company that you may already use (banks, telephone companies, streaming services, among others). When in doubt, always go directly to the website and communication channels of your service providers.

You can’t be too careful against intrusions.

EXERCISE YOUR RIGHTS

Any queries, rectifications or cancellations regarding the processing of personal data that you have provided in order to purchase services or products from Mobilis can be requested at any time, either by opting out of the highlighted option in the emails you receive or by requesting it via the channel provided on the website.

What are your rights?

1) Confirmation of processing: you can ask whether your data is being processed as described in this Policy.
2) Access to data: you can find out what data is held by Mobilis.
3) Correction of data: you can request the correction or alteration of your personal data in order to maintain the quality of the data. Remember that you are responsible for the accuracy of the data you provide.
4) Deletion: you can request the deletion of your data from our database, but some data must be kept for as long as current legislation requires. With each request, we will inform you of the possibility of fulfilling your request.
5) Data portability: you can ask for your data to be transferred to another provider.
6) Objecting to data processing: you may not agree to any type of data processing. In this case, we will not process your data, but we will not be able to offer you the service you require.

The exercise of all the above rights may be requested by contacting the Data Controller, as indicated below.

DATA PROTECTION OFFICER (DPO) CONTACT

If you have any questions about this Privacy Policy, or would like to access, correct or delete any data we have collected about you, please feel free to contact the Data Protection Officer (DPO) Thalita Carolina Figueiredo De Souza.

and, as an alternate, the employee Éder Alessandro Pilat, by e-mail to dpo.mobilis@mobilis.com.br to obtain the necessary information on the processing of your personal data.

All requests will only be answered if you identify yourself in the body of the e-mail, as well as detailing your needs: Questions, complaints, corrections or deletion of any information we have collected about you.

Last updated on 19/11/2024.